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North Carolina Housing Finance Agency Should Improve Performance Management and Reexamine How It Distributes Resources to Localities (June 2020)

Summary

The North Carolina Housing Finance Agency (NCHFA) manages 16 programs and partners with the Department of Health and Human Services on 5 additional programs to address a range of housing needs for low- and moderate-income households. NCHFA uses a local partner funding model for some of these programs, which contributes to uneven implementation across the state. Beyond this programmatic issue, NCHFA has a limited strategic planning process and performance management system, hampering evaluation of the Agency’s programs. NCHFA is required to report to the General Assembly on several topics, but the required reports are incomplete and could be improved to provide more instructive information.

Final Report

Report Highlights

Mandatory Evaluation Components

Report Presentation with Audio (YouTube)

Report Series Highlights Presentation

Report Series Digest

Handout

Relevant Legislation:

Agency Actions:

Related Reports:

PED Contact:

Program Evaluation Division, North Carolina General Assembly
Legislative Office Building, Suite 100
300 North Salisbury Street , Raleigh, NC 27603-5925
919-301-1404